FREQUENTLY ASKED QUESTIONS

When will my order ship?

We try to ship your order same day if your order is received before 3:00 pm MST. Occassionally we will have a backorder and will ship your order as soon as our stock is replenished. Orders placed over the internet, your credit card is charged automatically when you place the order. When we are on backorder, if you are not agreeable to the wait time, please call 800-754-8751 and request your order be cancelled and your card refunded.

New customers paying by check, slows your order down as we reserve the right to hold your order until your funds have cleared. Paying by check may delay your order up to 2 weeks.

Our preferred carrier is UPS as they offer better tracking ability and guaranteed delivery.

Checks are not an acceptable forms of payment for express and air mail services due to processing time. Check orders submitted through the website via PayPal, requesting air mail or express, shipping costs are corrected to UPS and mailed out in 2 weeks.

Please Note: If you purchase UBH products and get Free shipping and the package is returned to us because you decided not to receive the package, you will be charged a $10.00 processing and handling fee. Your purchase price less the $10 fee will be refunded.

Click here to review our shipping policy.

Disclaimer: UBH products do not fix balding and alopecia problems. UBH products address dry, brittle hair that breaks.

Copyright © 2010 UBH Publications, Inc. All rights reserved.
Last Revised: February 2010

Click to verify BBB accreditation and to see a BBB report.

Relaxer Free hair since May 2004 and
I have never had this much hair in my life!

Tell Your Friends About this Website
   
© 2008 UBH • Designed by: RNR Design Group